IT Service Desk Technician II

Ithaca, NY 14850

Posted: 05/26/19 Employment Type: Direct Job Category: IT - PC Support Job Number: 77049104

IT Service Desk Technician II

Direct Hire.

In this role you will be responsible for providing level 2 IT support (hands on) for internal users.

Responsibilities:

  • Software / hardware configuration, support and troubleshooting
  • Tracking and documenting problem resolution in ticketing system

Must have:

  • 3+ years of IT support experience
  • Previous service desk experience a plus

For additional details please contact John Berardi at 315-449-1838 OR via email at jberardi@issitechpros.com

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