IT Support Tech III

Ithaca, NY 14850

Posted: 07/18/19 Employment Type: Direct Job Category: IT - PC Support Job Number: 77049144

IT Support Tech III be proud and fulfilled with the work that you do!

Company Information:

  • Founded in 2004
  • Headquartered in Ithaca, NY
  • Serves clients in several different industries including health care, high education, broadcasting, retail, and many more

Value and Appreciating Employees:

  • Health Insurance
  • Gym reimbursement
  • Flexible PTO
  • Downtown parking
  • Free coffee from a local roaster
  • Catered lunch/ potluck every Monday

Your Role with the Company:

  • Remote troubleshooting and diagnosis
  • Help with escalations from Tier I techs
  • Virus removal from infected systems
  • Advanced hardware repair, replacements, and upgrades

Background Profile:

  • Expertise in Microsoft systems
  • 2+ years experience in related field
  • Exposure to troubleshooting network issues including TCP/IP, DNS, DHCP, VPN, AND VLANS
  • Working knowledge of Active Directory

For additional details please contact John Berardi @ 315-449-1838 OR via email at jberardi@issitechpros.com

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