IT Support Technician

Syracuse area, NY 13202

Posted: 01/15/21 Employment Type: Direct Job Category: IT - PC Support Job Number: 77049399

Job Description

IT Support Specialist

Provide support to all divisions of the organization through the configuration and support of hardware and software technologies.

Job Responsibilities:

  • Procure, provision, configure, upgrade, repair and maintain PCs, laptops, tablets, peripherals, printers, Point of Sale hardware and cellular devices.
  • Configure and support VPN, softphone, and other tele-workforce technologies.
  • Utilize ticketing system to track user issues.

Requirements:

  • 2 years' experience diagnosing hardware issues, replace hardware components, build PCs, servers.
  • AS Degree or higher in a technology related field preferred.
  • Extensive knowledge of Microsoft operation systems and office applications.
  • Basic understanding of TCP/IP, IP addresses, and basic troubleshooting.

For additional details please contact John Berardi at 315-449-1838 OR email jberardi@issitechpros.com

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