UC Engineer, Level II

NORTH SYRACUSE, NY 13212

Posted: 01/23/20 Employment Type: Direct Job Category: IT - Network Job Number: 77049245

Job Description

UC Engineer, Level II

Direct, Full-Time position

Responsibilities:

  • Responsible for incident resolution across large customer base
  • Participate in a rotating on-call schedule
  • Troubleshoot incidents in the following technologies:
    • Cisco Unified Communications Manager 9.x and above
    • Cisco Unity Connection
    • Cisco IM&P
    • Cisco Voice Gateways
    • Cisco Unified Contact Center
    • VMWare 5.x and above

MUST have:

  • 5 years' Unified Communications experience
  • Strong technical, client and customer relation skills
  • ITIL and ITSM knowledge

For additional information please contact John Berardi at 315-449-1838 OR via email at jberardi@issitechpros.com

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