Voice Network Engineer

Syracuse area, NY 13202 | Contract

Post Date: 08/20/18 Job ID: 77048982 Job Category: IT - Network

CONTRACT OPPORTUNITY

Voice IPT Network Engineer

  • In this role you will be responsible for the support, development, planning and training of Cisco Unified Contact Center Enterprise and call routing
Additional responsibilities include:
  • Determine call center requirements, solutions, reporting and systems upgrades
  • Support and development of Genesys's PureCloud solution
  • Evaluate and recommend new products for call center activity
  • Lead projects related to telephony infrastructure

MUST HAVE:

  • 5+ years of CTI (Computer Telephony Integration) experience
  • Minimum of 4 years experience in a large-scale environment
  • Experience with cloud-based technologies
  • Required skills to include: UCCE, PCCE, QoS, SIP
  • Fluent with Windows Server 200x, AD and SQL Server 200x

US CITIZENS OR PERMANENT RESIDENTS ARE ENCOURAGED TO APPLY. WE ARE UNABLE TO SPONSOR AT THIS TIME, PLEASE NO 3RD PARTIES OR C2C.

FOR MORE INFORMATION, CALL MIKE WIECZOREK AT 315-449-1838 OR EMAIL MWIECZOREK@ISSITECHPROS.COM


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