Cisco UC Voice Engineer (Hybrid)

Syracuse, NY 13204

Posted: 05/28/24 Employment Type: Direct Hire Job Category: IT - Network Job Number: 6821 Pay Rate: 110,000

Job Description

Cisco UC Voice Engineer.  Direct hire.

Must be US perm resident or citizen – we are unable to sponsor.  No C2C

SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!  Central NY - Business of the Year in 2021, “Best Places to Work” multiple years in a row.

In this role you will be responsible for the design, implementation and support of Cisco Unified Collaboration solutions for customers throughout New York State and the Northeast Region.


  • Assist Account Executives in driving customer activities and discussions of Cisco’s Unified Collaboration (UC) solutions.
  • Available to provide support after business hours as needed.
  • Provide implementation, and support of Cisco Unified Collaboration solution to include core call control, hybrid call control, voicemail, unified messaging, instant messaging with presence, mobile and remote access, and meeting services.
  • Troubleshooting and maintaining hardware/software products as well as upgrading and providing solutions to complex problems.
  • Design and Installation of Cisco voice solutions to include CUCM, UCCX, Unity Connection, Voice Gateways as well as Cisco Cloud calling platforms.
  • Knowledge of Cisco LAN switch configuration including Core, Distribution and Access layer topologies.
  • Knowledge of Cisco Firewalls and Routers.

MUST have:

  • 3-5 years’ experience with the Cisco Collaboration Products suite (UCCX, CUCM, Unity, etc.); ideally in equipment system design, installation, or implementation.
  • Cisco training and/or certifications; CCNA Collaboration certification highly preferred.
  • Cisco Presales experience, including quoting and creating scopes of work.
  • Experience working in Cisco Commerce Workplace (CCW).
  • Understanding and operational experience with a routed and switched data network.

The annual salary range for this position is $110,000 - $140,000 depending on experience.



Must be permanently authorized to work in the US or a US citizen to apply

Please no 3rd parties or C2C

We are unable to sponsor at this time.

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Discover your next career opportunity in the vibrant city of Syracuse, New York! Nestled in the heart of Upstate New York, Syracuse offers a perfect blend of bustling city life and scenic beauty. Known for its rich history, diverse culture, and thriving job market, Syracuse presents a myriad of growth possibilities for job seekers. From the renowned Syracuse University campus to the picturesque Onondaga Lake Park, this area boasts landmarks like the historic Erie Canal Museum and exciting events at the Syracuse Stage theater. Indulge in local delicacies like salt potatoes and half-moon cookies while experiencing the lively arts scene at the Everson Museum of Art. Explore our job listings today and take a step towards a fulfilling career in this captivating region!