ISSI Tech Pros
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John Berardi
Director of IT (On-site)
8478 PARDEE RD , PO BOX 477 CICERO, NY 13039 US
Posted: 03/17/25
2025-03-03
2025-04-16
Employment Type:
Direct Hire
Job Category: IT - Manager
Job Number: 6900
Job Description
Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.
Location: Syracuse, NY (On-site)
Salary Range: $100,000 - $140,000 annually depending on experience
About the Role:
The Director of IT Operations is a hands-on leadership role responsible for overseeing and optimizing IT operations to ensure secure, high-performing, and cost-effective technology solutions that support current and future business objectives. This position serves as the primary IT leader, driving operational excellence and continuous improvement across all facets of IT infrastructure, security, and enterprise applications.
Key Responsibilities:
QUALIFICATIONS:
Education:
ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.
Location: Syracuse, NY (On-site)
Salary Range: $100,000 - $140,000 annually depending on experience
About the Role:
The Director of IT Operations is a hands-on leadership role responsible for overseeing and optimizing IT operations to ensure secure, high-performing, and cost-effective technology solutions that support current and future business objectives. This position serves as the primary IT leader, driving operational excellence and continuous improvement across all facets of IT infrastructure, security, and enterprise applications.
Key Responsibilities:
- Provide leadership and management for IT operations, including performance management, development plans, and employee engagement.
- Oversee IT service providers delivering infrastructure services such as End User Services, Service Desk, IT Infrastructure (cloud and on-premise), Network Infrastructure, Office 365, Security, and Access Management.
- Ensure the successful maintenance and enhancement of ERP and MRP systems to support scalable business growth.
- Collaborate with implementation partners, subject matter experts, and business stakeholders to develop and deliver IT solutions, including requirement gathering, design, configuration, and testing.
- Manage IT suppliers to ensure high-quality service delivery, cost efficiency, and compliance with financial and contract requirements.
- Provide technical leadership in defining and implementing IT standards, systems, and capabilities aligned with business objectives.
- Ensure compliance with IT security policies, maintaining secure configurations and timely security updates.
- Drive continuous improvement initiatives across IT systems and services.
- Lead IT projects, ensuring timely and effective delivery.
- Manage IT operations and project budgets.
- Maintain compliance with audit standards and regulatory requirements.
- Oversee IT disaster recovery planning and execution, including annual testing.
- Ensure documentation of IT processes, architecture, and workload management best practices.
QUALIFICATIONS:
Education:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven track record in delivering secure, reliable, and cost-effective IT operations with reliance on strategic service providers.
- Experience managing IT relationships with external vendors and business leaders, preferably within a manufacturing environment at the plant level.
- Background in ERP system implementation and continuous improvement.
- Experience managing and leading remote teams.
- Strong communication skills with experience engaging executive leadership and various stakeholders.
- Strong expertise in cloud architecture, cloud and network operations, and IT security.
- Ability to design and implement technical solutions that align with business needs.
- Knowledge of business intelligence tools and reporting solutions.
- Experience with IT disaster recovery planning and execution.
- Excellent leadership, problem-solving, and decision-making abilities.
- Ability to stay up-to-date with evolving IT technologies and best practices.
- Strong communication skills to articulate IT strategy and vision effectively.
ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Meet Your Recruiter
John Berardi
Recruiter
John joined ISSI in 2014. He is a graduate of Le Moyne College with a Bachelor's degree in Business Administration. John has 8 years of experience in telecommunications and IT services with his most recent role being Senior Account Executive. John brings extensive IT knowledge in network and infrastructure to ISSI and specializes in recruiting professionals in those disciplines, as well as IT Security Professionals.
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Discover your next career opportunity in the vibrant town of Cicero, New York! Nestled in the picturesque landscape of Onondaga County, Cicero offers an ideal blend of small-town charm and big-city amenities. With the stunning Oneida Lake just a stone's throw away and easy access to the bustling city of Syracuse, job seekers can enjoy a perfect balance of work and leisure. Explore job listings in this thriving area and be a part of the community that boasts cultural hotspots like the nearby Everson Museum of Art, the historical Palace Theater, and the spirited Syracuse Crunch hockey team. Embrace the beauty of the region's parks and recreational areas like Green Lakes State Park, and savor the local flavors at charming eateries serving up delicious dishes unique to the area. Begin your career journey in Cicero, NY, and unlock endless possibilities for professional growth and personal fulfillment!
