Level II Tech Support (Onsite) Jobs in Syracuse area NY

Posted: 09/15/24 Employment Type: Contract Job Category: IT - PC Support Job Number: 77049853-1

Job Description

Level II Tech Support

Contract.

Provide support to all divisions of the organization through the configuration and support of hardware and software technologies.

Job Responsibilities:

Procure, provision, configure, upgrade, repair and maintain PCs, laptops, tablets, peripherals, printers, Point of Sale hardware and cellular devices.
Configure and support VPN, softphone, and other tele-workforce technologies.
Utilize ticketing system to track user issues.

Requirements:

2 years' experience diagnosing hardware issues, replace hardware components, build PCs, servers.
AS Degree or higher in a technology related field preferred.
Extensive knowledge of Microsoft operation systems and office applications.
Basic understanding of TCP/IP, IP addresses, and basic troubleshooting.

For additional details please contact John Berardi at 315-449-1838 OR email jberardi@issitechpros.com

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